Direct lines to our workshops.
Whether you are a retail partner seeking wholesale distribution or a customer requesting lifetime guarantee support, we provide straightforward assistance directly from our sourcing team.
Frequently Asked Questions
Before reaching out, review our standard protocols for guarantees, parts, and wholesale accounts.
How does the lifetime guarantee work?
What are your wholesale requirements?
We guarantee the structural integrity of every catalog item. If a tool or textile fails under normal wear, we will coordinate with the regional workshop to repair or replace it.
We partner with independent boutique retailers who align with our commitment to durability. Minimum order quantities vary by workshop, typically starting at fifteen units.
Can I request replacement parts?
Where are the workshops located?
Yes. Many of our workshops maintain stock of standard hardware, rivets, and fasteners. Contact us with your item's material composition and we will ship replacements.
Our manufacturing partners are small-batch, family-owned operations based entirely across North America, preserving heritage techniques and regional trade.
Begin your inquiry.
Select your inquiry type below. Our distribution and support teams review all submissions daily and respond within two business days.